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Key listening skills that can make you a better leader

5 top tips to being a better leader through listening:

1. Show that you care

Research shows that when you care about your employees, they are more likely to want to work harder and aim above what you expect of them. Undoubtedly, employees want to be led by people that care and have their wellbeing at the forefront of their agenda.

2. Engage in the conversation

Being more engaged in a conversation will allow your employees to feel listened to and let them know that you are fully immersed in the conversation. This can include asking questions and encouraging them to explore what they are thinking/feeling further.

3. Don’t interrupt

Interrupting the conversation can cause disengagement and disrupt the flow of the conversation which can be frustrating and sometimes distressing. Being patient and listening intently will earn respect from your employees.

4. Be empathetic

Empathy allows you to understand how the other person is feeling, so that you can respond appropriately and sensitively to the situation. Showing empathy makes you more approachable and supportive, which are important leadership qualities.

5. Don’t judge

Judging someone in a personal conversation can make them feel insecure and embarrassed. Judging a situation also shows that you are not able to embrace different opinions or beliefs. Without this, leaders will struggle to lead through inevitable change.


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